Visualizing Your Communication Systems
Map out the current state of information flow in your organization to identify bottlenecks and opportunities for improvement.
Breaking down silos
How integrated are our electronic systems?
How effective are interdisciplinary meetings?
What is the quality of cross-department collaboration?
Learning from results
How do we collect outcome data?
How does data reach decision-makers?
How is data used to improve practice?
Managing change effectively
How are changes announced?
How do we verify staff understanding?
What training accompanies changes?
Supporting efficient care
How user-friendly are our systems?
Is required documentation clinically relevant?
Can info be found quickly when needed?
Safe channels for concerns
Is the appeals process clear to everyone?
Do staff feel safe raising concerns?
Are concerns addressed in a timely way?